Draft for legal review. This page sets out topics relevant to using the Fire Flames Installers website and requesting products or services. Business-specific terms still require confirmation by Fire Flames Installers and legal review. It is not a reviewed service agreement and does not replace an agreed quotation or your statutory rights.
1.About Fire Flames Installers
Fire Flames Installers offers fireplace, braai and home renovation services in Cape Town. Use the contact details below to discuss your enquiry, product requirements or proposed work.
2.Quotations and orders
Ask for a written quotation identifying the products or work, site requirements, price and any exclusions before committing to an order. Confirm quotation validity, stock availability and how an order is accepted directly with Fire Flames Installers; this draft does not set those conditions.
3.Prices and payment
Confirm the total price, delivery and installation charges, any deposit and payment due dates in your written quotation or agreement. This draft does not establish a deposit percentage, credit arrangement or VAT status.
4.Scope of work and your information
Provide your contact details, location and an accurate description of the requested work. Discuss access, measurements, approvals and any safety or site requirements with Fire Flames Installers before the work is agreed. Any change to scope, cost or timing should be clarified in writing.
5.Delivery and installation
Confirm delivery arrangements, installation scope and the expected schedule for your particular order. This draft does not guarantee stock, a completion date or a response time. Product suitability and installation requirements should be assessed for the intended site.
6.Cancellations, returns and warranties
Ask Fire Flames Installers for the cancellation, return and warranty conditions applicable to your product or service before ordering. No additional return period, refund deadline, cancellation fee or workmanship warranty is created by this draft. Applicable statutory consumer rights are not excluded.
7.Website content and external links
Product information and website content should be checked against your written quotation and the relevant product specifications. External websites, including contact and messaging platforms, have their own terms and privacy notices.
8.Responsibility and applicable law
This draft does not introduce a contractual liability cap or waive rights available under South African law. Any business-specific allocation of responsibility must be confirmed in the applicable agreement and reviewed for compliance with the law.
9.Questions and review status
Contact Fire Flames Installers if any condition is unclear before you place an order or authorise work. This draft requires business approval and legal review before it can be presented as final terms of service.